Business

AppTek and expert.ai have entered into a strategic technology partnership to bring AI-based text analytics to dynamic audio content in multiple languages. The partnership leverages AppTek’s leadership in Automatic Speech Recognition (ASR) and Neural Machine Translation (NMT) technologies with expert.ai’s natural language understanding (NLU) capabilities to enable organisations to leverage audio content in the unstructured data sets that they manage for improving decision making and augmenting intelligent automation.

As organisations increasingly utilise language data—emails, documents, reports and other free form text— for an ever-growing range of enterprise use cases (knowledge discovery, contract analysis, policy review, email management, text summarisation, classification, entity extraction, etc.), natural language capabilities will play a critical role in powering any process or application that relies on unstructured language data.

The combined capabilities of AppTek and expert.ai supercharge enterprise and government NLU and NLP (natural language processing) applications, expanding the data types and sources available for analysis to provide even more informational output.

“This partnership brings the full stack Human Language Technology to the federal and commercial space in both Europe and the United States. As we cover multiple sources and types of information input together, we address the full scope of recognition, cognition, interpreting and analytics,” said Michael Veronis, Chief Revenue Officer at AppTek. “We look forward to implementing our joint vision.”

Using AppTek’s speech-to-text technology within the expert.ai Platform, organisations can automatically transcribe audio types from different sources, including high-quality media broadcast content, podcasts, meetings, one-to-one interviews or even low-bandwidth telephone conversations.

In addition, they can leverage advanced multilingual functionalities to generate highly accurate, customisable and scalable translations across hundreds of language pairs.

“The challenges posed by different languages and dialects along with the constraints of speech-to-text accuracy are causing organisations to miss out on the massively unexploited value of language data, especially audio content,” said Colin Matthews, Chief Revenue Officer at expert.ai.

“We are thrilled for this partnership, since AppTek technologies for automating speech recognition and machine translation complement our AI-powered natural language capabilities by harnessing the potential of dynamic multi-language audio content within the expert.ai Platform.”