Job summary:

5+ years managing and monitoring Incident/Crisis management.
3+ years’ experience monitoring with various tools like Grafana, NewRelic etc.
1+ years’ experience programming in a programming language such as Python and Go lang.
Infrastructure as Code and Terraform . On call experience.
Lead the on-call teams and processes to improve site reliability.
Focus on managing large scale systems with high loads 24/7.
Support our SRE and engineering teams in their day to day. Build, enhance

Roles & Responsibilities:

Maintain runbooks working with various teams cross-functionally drive on automating processes as much as possible.
Observability and Monitoring with services like Prometheus, Grafana, New Relic.
Additional other duties and responsibilities, as assigned.
Lead the NOC tools, runbooks, processes and teams.
Automation of runbooks as necessary Work with our development teams on improving the system.
Attention to detail and ability to manage multiple projects.
Strong analytical skills and ability to present complex data on site reliability and other factors.
Demonstrated ability to work with 3rd parties and collaborate on solutions.
Experience in Monitoring using NewRelic/Grafana/Prometheus.
Experienced in scripting languages Python/Go