M+E Technology Job Board
Quality Control Technician, Lead
Deluxe
Position Summary
The Quality Control Lead Technician’s principal responsibilities are to assist the QC Manager(s) and/or Supervisor(s) and to liaise with the QC staff at large. They are also responsible for linking and pushing DCPs and Key Device Messages (KDMs) from our Storage Area Network (SAN) to the various Deluxe Cinema facilities, scheduling Internal, Spot Check and Tech Check QCs of DCPs for other QC Technicians at the various Deluxe Cinema facilities via our project management database system, training new staff and reporting concerns and roadblocks back to Managers and Supervisors, oversight of room and equipment issue escalation amongst QC Technicians. Work with project management to prioritize workload, understand and enact new workflows, and be a point person for technician general questions and troubleshooting, and liaison between development and project management. The QC Lead Technician is also expected to perform the duties of a QC Technician, as needed. The QC Lead can also be called upon to perform other tasks, and assume other duties, as required by their supervisor.
Main Duties
Pushing content and KDMs to players in anticipation of upcoming QC evaluations
Scheduling QCs for the various Deluxe Cinema facilities
Training new QC Technicians
Follow proper escalation of room and equipment issue
Assist in implementation of new policies and workflows
Verifying KDM (Key Delivery Message) validity against the DCP to be evaluated
Verifying DCP metadata against work order requirements
Full understanding of how to perform QC in all rooms in order to support with troubleshooting and backfill QC duties as needed
Some light client services duties
What You Bring
Outstanding etiquette
Outstanding client facing skills
Exceptional written and verbal communication skills
Exceptional attention to detail
Excellent organizational skills
Excellent problem-solving abilities
Ability to excel in high pressure situations (deadlines, demanding clients, etc.)
Excellent with database systems
Strong familiarity with Office suite (Outlook, Word, Excel, Skype)
Firm grasp of d-cinema playback servers, captioning & 3D display systems
Professional Post Production experience is preferred
Quality Control experience is preferred
We offer competitive pay and benefits program, including medical, dental & vision coverage, vacation & sick leave, 401(k), and more.
Deluxe
Position Summary
The Quality Control Lead Technician’s principal responsibilities are to assist the QC Manager(s) and/or Supervisor(s) and to liaise with the QC staff at large. They are also responsible for linking and pushing DCPs and Key Device Messages (KDMs) from our Storage Area Network (SAN) to the various Deluxe Cinema facilities, scheduling Internal, Spot Check and Tech Check QCs of DCPs for other QC Technicians at the various Deluxe Cinema facilities via our project management database system, training new staff and reporting concerns and roadblocks back to Managers and Supervisors, oversight of room and equipment issue escalation amongst QC Technicians. Work with project management to prioritize workload, understand and enact new workflows, and be a point person for technician general questions and troubleshooting, and liaison between development and project management. The QC Lead Technician is also expected to perform the duties of a QC Technician, as needed. The QC Lead can also be called upon to perform other tasks, and assume other duties, as required by their supervisor.
Main Duties
Pushing content and KDMs to players in anticipation of upcoming QC evaluations
Scheduling QCs for the various Deluxe Cinema facilities
Training new QC Technicians
Follow proper escalation of room and equipment issue
Assist in implementation of new policies and workflows
Verifying KDM (Key Delivery Message) validity against the DCP to be evaluated
Verifying DCP metadata against work order requirements
Full understanding of how to perform QC in all rooms in order to support with troubleshooting and backfill QC duties as needed
Some light client services duties
What You Bring
Outstanding etiquette
Outstanding client facing skills
Exceptional written and verbal communication skills
Exceptional attention to detail
Excellent organizational skills
Excellent problem-solving abilities
Ability to excel in high pressure situations (deadlines, demanding clients, etc.)
Excellent with database systems
Strong familiarity with Office suite (Outlook, Word, Excel, Skype)
Firm grasp of d-cinema playback servers, captioning & 3D display systems
Professional Post Production experience is preferred
Quality Control experience is preferred
We offer competitive pay and benefits program, including medical, dental & vision coverage, vacation & sick leave, 401(k), and more.