Salesforce Debuts Digital 360 to Personalize the Customer Experience

Salesforce announced Digital 360, bringing together key components and new innovations in the Salesforce Customer 360 platform to help digital leaders transform their customer enga... More

How to Reopen, Rethink, Reinvent Using Experience Management (Forbes)

While there’s no sure blueprint for this environment, one thing is certain: everyone needs to work differently. Organizations will need to constantly adjust how they interact wit... More

Your DAM is a Cool Place – Bring It to Everyone (Adobe Blog)

A successful content strategy focuses not only content, but also on the people who need to use that content. Ensure your DAM gets content to those who need it, when they need it mo... More

Coronavirus: How to Protect Artists in Virtual Content Boom (LA Times)

Even before pandemic pushed our lives online, our digital moment was crying out for a new, more streamlined, simplified approach to managing this copyright can of worms.... More

Protecting OTT Services: Why Multi-DRM is No Longer Enough (Videonet)

Whether you’re a D2C operator or a traditional Pay TV provider looking to launch your own OTT service, there is one very important question you need to be asking – how can I en... More

5 Ways Customer Experience Management Can Improve e-Commerce (Forbes)

There’s often an astounding disparity between how brands think their customers feel about their products and services and how customers actually feel. Your operational data, such... More

4 CX Challenges Facing B2B Marketers (CMO)

B2B marketers have long been focused on what they’re trying to sell—often at the expense of their customers' actual needs. However, that approach is anything but sustainable wi... More

Why Digital Asset Management is Fundamental to Brand Experience (Digitalist)

Brand experience: It’s a glamour profession. Imagine those creative types in their artsy milieu, crafting sharp new logos, shooting TV ads, and writing zippy headlines. But behin... More

Microsoft Adds Single Sign-On Access for All Azure Active Directory Users (Redmond)

Microsoft offered an overview of its recent Azure Active Directory release milestones, including free single sign-on access for all of its online services subscribers. SSO is a fac... More

Hold the DAM (CIO)

Digital assets are only as valuable as the content they represent, which can be easily codified, searched and analyzed. The foundation all this harkens back to the data. While some... More

NAGRA, Avid Enable Seamless Deployment of Forensic Watermarking Into Editing, Collaboration Workflows (SCN)

NAGRA announced the launch of a new forensic watermarking plug-in for editing and collaboration workflows on Avid's Media Composer video editing software. The NexGuard Plug-in for ... More

How Technicolor is Managing, Maintaining the Supply Chain in the COVID-19 Crisis (LightReading)

For Technicolor, supply chain lessons from the recent past have helped the company brace for and respond to the current crisis being driven by the new coronavirus. Technicolor, a k... More

Digital Nirvana Releases MonitorIQ 7.0 (TV Technology)

Digital Nirvana has announced the release of the seventh generation of its MonitorIQ broadcast monitoring and compliance logging platform. MonitorIQ 7.0 includes an updated, intuit... More

SAP, Goldman Sachs Innovate to Offer Global Payments on Ariba Network (SCN)

SAP and Goldman Sachs have joined forces to make it easier for companies to do business with the millions of suppliers worldwide on Ariba Network, where more than $3.2 trillion in ... More

Copyrights in the Era of AI (Adobe Blog)

In many cases, the data required for AI systems often includes copyrighted content. This process—usually referred to as “machine learning”— raises a fundamental intellectua... More

Accelerating Customer Experience With Conversational AI (Digitalist)

The Fourth Industrial Revolution is upon us, bringing technologies such as AI, IoT, and blockchain. More than ever, businesses need to consider how to best leverage these solutions... More

How Blockchain Will Transform Media, Entertainment (Forbes)

One of the greatest issues in entertainment is ownership and rights management over content. The awkwardness of tracking who owns what across audio, visual, and written content has... More

Etsy Completes Migration to Google Cloud in Record Time (MTS)

Google Cloud announced that Etsy has completed its two-year migration to Google Cloud. As a result, the company has been able to shift 15% of its engineering headcount from managin... More

Skedulo Partners With Zendesk (DCRM)

Skedulo has expanded its partner ecosystem to include Zendesk. As a Zendesk Technology Alliances Partner, Skedulo's workforce management solution is now available on the Zendesk Ma... More

What is Brand Management? (Nuxeo Blog)

“I need a brand management solution!” A common driver for companies looking for a Digital Asset Management system is a desire to better manage their branded content. They often... More