Tag Archives: Amazon Connect

Salesforce, AWS Launch Amazon Connect Integration With Service Cloud (ZDNet)

Salesforce on Monday announced the general availability of Service Cloud Voice. The company is also expanding its partnership with AWS to offer customers pre-integrated Amazon Conn... More

Amazon Opens its Contact Center Technology to any Business via AWS with Amazon Connect (VentureBeat)

Amazon Web Services (AWS), the cloud services division of ecommerce titan Amazon, has today lifted the lid on a new offering that opens the technology behind the company’s own cu... More