Tag Archives: smart device

Why Front-End Customer Service Relies on Backend Operations (Avanade Insights)

The way consumers use digital platforms is changing at warp speed. Thanks to a rise in smart devices, more people are browsing, comparing and purchasing goods online. To take ad... More

Most Consumers Plan to Buy a Smart-Home Device in the Next 2 Years: Study (Twice)

More than half of U.S. consumers plan to buy a smart-home device in the next two years, and of those who already own one, 84 percent plan to buy another one, according to research ... More