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IBM, Masters Tournament Bring New Watson-Powered Personalised Experience to Golf Fans Worldwide

IBM and the Masters Tournament, of which IBM is an exclusive digital partner, are unveiling My Group, an innovative digital feature enabling new levels of fan engagement and revolutionising the digital viewing experience for the 2020 Masters Tournament.

The new feature will allow patrons, anywhere in the world, to create personalised groups of players, and watch every shot, on every hole, from all of their favourite golfers from the 2020 Masters Tournament. My Group, which runs on IBM Cloud with Red Hat OpenShift, will be available globally in the Masters Tournament app and on Masters.com.

Additionally, IBM is proud to partner with Augusta National Golf Club on a redevelopment project in the Harrisburg and Laney Walker neighbourhoods in Augusta, Ga, alongside AT&T and Bank of America. The $2.5 million cash grant contribution from IBM and each of the partners, resulting in a combined $10 million contribution, will provide the majority of funding for this phase of the transformational project, which includes the construction of an innovative community centre, and a new headquarters for the Boys and Girls Clubs of the CSRA. IBM will also offer resources and expertise on alternative forms of education that quickly deliver in-demand digital skills, with the goal of improving income and economic opportunity in the community for generations to come.

My Group with Watson on the IBM Cloud

This marks the first time ever in professional golf that patrons will be able to create customised “feature groups” of golfers in the app, and access video of every shot by those players throughout the Tournament. With more than 90 golfers from dozens of countries around the world competing in the 2020 Masters, My Group offers a personalised video feed, giving patrons access to every player’s rounds in near real time.

My Group also features highlights and regular updates from the Tournament leaders, and must-see shots from other golfers, as they happen. As part of My Group’s customised viewing experiences, IBM is leveraging Watson’s artificial intelligence (AI) to curate highlights of exciting play. My Group is one of the first applications of Watson to bring customised viewing experiences to millions of people, globally.

The technology being used for the Tournament this year builds on IBM’s Watson-powered solutions developed for previous Masters, which have analysed data including traditional golf statistics, ball tracking data, crowd noise and more. During the 2019 Tournament, nearly 20,000 individual video clips of players’ shots were captured and analysed by Watson. This year, new AI models were developed using data from last year’s Tournament. The data includes the excitement ranking of shots and other data points like player ID, round, hole, score, and tracking stats such as shot length. In total, 16 distinct models were trained to provide personalised and important content of popular players and top performers for My Group users.

For patrons familiar with the Tournament, the “Masters roar” is an iconic indicator of an important shot. Without patrons onsite this year, broadcasters and digital content teams would face a new challenge: quickly and accurately identifying the most important shots. Using IBM Watson Studio and its AutoAI and machine learning capabilities, data from those past shots will serve as a baseline for Watson to generate a hypothetical patron excitement score to identify this year’s “must-see shots.” These excitement rankings models will be used to automatically determine which live shots, of similar situations in past videos, a viewer is presented to watch as highlights in their My Group channel. This information will go on to power the new My Group feature as well as editorial content, including “Round in 3 Minutes” video summaries, and more on the Masters app and Masters.com.

For the first time, IBM will power the 2020 Masters using a hybrid cloud approach enabled by Red Hat OpenShift, the industry’s leading enterprise Kubernetes platform, with on-premises data and workloads running on multiple public and private clouds operating seamlessly. In previous years, many workloads were already operating in the cloud, but some, including publishing, scoring and staging for the Tournament remained on-premises for latency reasons.

In reaction to the pandemic, which necessitated more data and workloads being housed in the cloud to boost efficiency, IBM worked closely with the Masters Tournament to pivot those workloads to IBM public cloud, and used a hybrid cloud architecture to bring them together. The flexibility and hyper-scalability of Red Hat OpenShift, built on Red Hat Enterprise Linux, enables both the larger Tournament technology and features like My Group to exist on a consistent foundation across IT environments.

“The digital experience of sports has never been more important than it is right now,” said Rob Thomas, Senior Vice President, IBM Cloud and Data Platforms. “We’re proud to put the power of IBM’s hybrid cloud and AI technologies on display through the My Group feature on the Masters app and website. And we are honoured to enable millions of Masters patrons around the world to enjoy the storied tradition of this magical Tournament.”