M+E Connections

Databricks kicks off its Data + AI Summit, MicroStrategy unveils a roadmap for ChatGPT, and Amazon Web Services shares ways to use the cloud to improve customer solutions.

Those are just a few of the events from the MESA community the week of June 26-30, according to MESA’s global member e-calendar.

Here’s a look at what’s ahead:

Monday:

• Top experts, researchers, and open-source contributors from Databricks and across the data and AI community will speak at Data + AI Summit. Whether you’re an engineering wizard, ML pro, SQL expert — or you want to learn how to build, train and deploy LLMs — you’ll be in good company. The event runs in-person June 26-29 in San Francisco, and online June 28-29. Join thousands of data engineers, scientists, analysts and leaders to explore all things data, analytics and AI — and their unification on the lakehouse. Hear from the data teams who are transforming their industries. Learn how to build and apply LLMs to your business. Up level your skills with hands-on training and role-based certifications. Connect with data professionals from around the world and learn more about all Data + AI Summit has to offer.

Wednesday:

• MicroStrategy hosts “ChatGPT, a Roadmap Discussion.” ChatGPT: Talk data to me! Ready for the chatter of the future? So are we. And this is a conversation you don’t want to miss. The product management team will take you behind the scenes for an exclusive on the most anticipated roadmap item to date: future integration with ChatGPT, the AI chatbot that’s rocking the world. Join this webinar to learn how MicroStrategy plans to integrate the exciting language-based model to answer questions, deliver dynamic data stories, and make data insights more accessible for all users and so much more.

• AWS presents “Elevate Customer Experiences with Modern Cloud Solutions.” Today’s customers expect timely, personalised experiences. Elevate your customer experience with valuable insights from CxO industry leaders. In this AWS-moderated webinar, industry leaders will share valuable insights on how to elevate customer experiences through Unified-Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS). The panel will explore the impact of these services on customer satisfaction, including the role of AI.

Thursday:

• Zendesk offers up “A CX Moment with Auctane.” Auctane is the world’s leader in shipping and fulfilment software solutions, enabling hundreds of thousands of merchants to annually deliver over $200 billion worth of products to customers around the globe. The company formerly known as stamps.com is hyper-focused on the customer experience — not easy to do when you’re serving 500 million households annually. In the next CX Moment, Auctane’s chief customer officer Chris Karp will chat with Zendesk’s Roisin Hunt about how he gives companies the tools they need to delight their customers — whether down the street or across the globe.