Software
Zendesk Report Tackles Global Messaging Landscape
Customer service software firm Zendesk has released its annual “State of Messaging” report, offering exclusive research and insights from industry-leading messaging experts, co... More
Low-Code Development: Why Demand for ‘Citizen Developer’ Tools is Growing Fast (TechRepublic)
Low-code/no-code tools have been instrumental in helping businesses respond quickly to COVID-19 by allowing them to build new enterprise applications and automate work quickly.... More
Adobe Adds Easy Collaboration, Asynchronous Editing to Photoshop (PetaPixel)
Adobe is leaning a bit more into the benefits of a cloud-based architecture with the rollout of an easy collaboration button and asynchronous editing in Photoshop, Illustrator, and... More
Stitch Editing Finds ‘Bullet Proof’ Supervised Finishing Solution (Sohonet Blog)
Stitch Editing and Bacon VFX on their hunt for high-quality remote review tool that didn’t compromise the clients viewing experience — and how they landed on ClearView Flex.... More
Adobe Offers New Free Online Tools for Handling PDF Files (CNET)
Now you can password-protect PDFs or combine multiple PDF files into one at the Acrobat web site.... More
Box Gets Into the Digital Signature Game With SignRequest Acquisition (Forbes)
With the major acceleration of the work from home trend currently underway, never before has it been so crucial for businesses to conduct their operations securely, through the clo... More
Adobe Unveils New AI Tools for Retailers (Forbes)
The consumer demand for more from their online experiences has created a race by retailers and tech partners to build smarter, more personalized, digitally-enhanced shopping experi... More
Akamai, Plume Team for Smart Home Services
Akamai has struck a partnership with smart home services and WiFi technology provider Plume to give Akamai’s global customer network, sales and marketing teams immediate access t... More
What TV Remotes Tell Us About Power Struggles in Streaming (Protocol)
TV remote controls are a major battlefield in the TV wars, which are fought one branded button at a time.... More
A 12-Point Framework for Operational Resilience (DXC Technology Blog)
Businesses today must take a new approach to operational resilience so that they can be more adept at anticipating disruptive events and agile in responding to and recovering from ... More
The Metaverse is Coming (Wired)
We will see a shift in the way people play, work, learn or simply hang out in 2021. Some of this connection will move into the Metaverse, a digital place where people seamlessly ge... More
How Digital Currency is Transforming Payments (Entrepreneur)
We are officially in the fintech age. The shift to digital payments has only accelerated amid the pandemic, and if you've been following recent trends, then you know the rise of Bi... More
Global Spending on Wearable Devices to See 18.1% Growth in 2021 (IA)
The rise in remote working and increased interest in health monitoring during the Covid-19 pandemic were cited as key factors in the forecasted growth of the wearable devices marke... More
Gracenote Offers New Live Sports Solution for Smart TV, Auto Platforms
Gracenote, the content services arm of Nielsen Media, has debuted a new turnkey solution geared toward consumer electronics and auto manufacturers, allowing them to offer new live ... More
What Does 2021 Have in Store for Collaboration Tools? (Tech Monitor)
2020 has seen a meteoric rise in demand for messaging and collaboration tools, catalysed by office-workers becoming remote employees overnight. These platforms are now ubiquitous i... More
Five IoT Trends to Watch for in 2021 (Tech HQ)
Among the emerging technological wonders, the Internet of Things (IoT) has been the most hyped technology for the future.... More
How Natural Language Generation Transforms the Customer Experience (Adobe Blog)
Personalization and value-delivering customer experiences are the new battlegrounds for customer acquisition, retention, and value delivery. That’s a major reason why business le... More
How SaaS Convergence Fuels Better CX (Digitally Cognizant)
Here are seven considerations for taking full advantage of SaaS technology convergence to provide an exceptional customer experience.... More
In 2021, Edge Computing Will Hit an Inflection Point (ZDNet)
Until now, edge computing was promising but still developing. In 2021, new business models will emerge that facilitate the deployment of edge in production. Cloud platforms will co... More
DXC Technology, Microsoft to Power a More Personalized, Intelligent, Secure, Modern Workplace Experience for Global Enterprises
DXC and Microsoft are joining forces to deliver a solution and suite of services that will help companies to empower their employees with a modern workplace experience and to ensur... More