Apple Users Spent $1.8B on Apps in Last Week of 2020 (Bloomberg)

Apple said that most of the spending between Christmas Eve and New Year’s Eve went to games.... More

Why Everyone Wins When Mobile Gaming Companies Focus on Customer Experience (TechCrunch)

The foundation of any gaming customer service strategy should be to quickly resolve gamers’ issues so they can get back to playing as soon as possible.... More

The 6 Biggest Trends in B2B Commerce for 2021 (CMO)

B2B marketplaces and progressive web apps are among the technologies that will see greater business adoption next year, according to several industry experts.... More

Quibi’s Short Life is Over (Engadget)

Less than eight months after it arrived, the streaming service is dead.... More

Dolby Atmos Launches on BT Sport App (BTN)

The immersive audio technology is available to BT Sport Ultimate customers on the small and large screen app and as part of the BT Sport Match Day Experience for EE customers with ... More

Video Streaming Apps See Major Surge as Lockdowns Continue (RTN)

With consumers stuck at home due to continuing Covid lockdowns, they’re continuing to turn to streaming apps to stay entertained and pass the time.... More

How to Choose an Operator-Ready OTT Solution to Optimise Revenues (NAGRA Blog)

There is an increasing demand from consumers for a comprehensive mobile entertainment experience. This trend leaves many service providers without the right technologies and resour... More

Adobe Spark, Square Come Together to Help Small Businesses Go Big This Holiday Season

Adobe paired three small businesses with a designer to bring a fresh look to their brand materials, from websites to social media feeds. They can also digitalize their shops with S... More

Zendesk, WhatsApp Partner to Enable Powerful Conversational Experiences (MTS)

Zendesk announced expanded capabilities to its service-first CRM solutions that help companies provide real-time support across messaging channels on web, social, and mobile.... More

TikTok Scores New Deal With Sony (AdAge)

Agreement would give artists more money when their work is used in the popular video app.... More

Adobe’s 2020 Online Holiday Shopping Predictions

With a global pandemic, in-store social distancing restrictions, and much of the workforce now remote, this will no doubt be an especially homebound holiday season — and research... More

Gen Z Increasingly Take Up Mobile for Video Consumption (RTN)

In a market snapshot highlighting the importance of mobile video among an increasingly important demographic, Parks Associates has found that viewing on a smartphone or tablet now ... More

Will Media Investors Learn From Quibi’s Failure? (Billboard)

Despite a treasure chest of talent and money, the mobile-first shortform video service Quibi is the first major victim of the streaming wars.... More

Quibi’s Demise Spurs Hand-Wringing for TV Partners (Variety)

The demise of Quibi, the short-form video service led by Jeffrey Katzenberg and Meg Whitman, will cause complications for a wide range of TV partners who supplied new and often inn... More

Amazon Expands NFL ‘Thursday Night Football’ Content on Prime Video, Twitch (Variety)

Amazon has set a more aggressive game plan to drive viewers to “Thursday Night Football” streaming for the 2020 season, adding several new features and “shoulder programming... More

The Rise of Video Podcasting (The Cutaway by SHIFT)

Podcasting has evolved to be more than just audio. Adding a video component to your podcast can drastically increase content output, audience, and distribution channels.... More

Report: Jeffrey Katzenberg’s Quibi Looking to Sell Itself, Among Other Possible Options (Variety)

Quibi is exploring “strategic options” including a potential sale, the Wall Street Journal reported. vLaunched in April 2020, Quibi has raised about $1.75b from major studios a... More

Trump Gets a TikTok Deal, but ByteDance Keeps A Lot of the Power (Protocol)

President Trump has approved a plan for Oracle to process TikTok's U.S. data and take a minority stake in the company. But the announcement was short on details about ByteDance.... More

Amazon Music Now Has Podcasts (The Verge)

Podcasts are the things to have in a music streaming app.... More

International Hockey Federation, NAGRA Launch New App

The International Hockey Federation and NAGRA launched of Watch.Hockey, a fan engagement app that creates a new digital 'home of hockey' to the millions of hockey fans, players and... More

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